Required documents for making a passport are:

1. Original Identity Card and photocopy (photocopy enlarged to A4).
2. Original Family Card and photocopy.
3. Original birth certificate / original diploma and photocopy.
4. Original Marriage Book and photocopy (for married couples).
5. Recommendation Letter from the Ministry of Religion
6. Letter of Recommendation from Travel.
7. Original Old Passport and photocopy (especially for passport extensions).
8. Original Passport of Parents and photocopy (specially made child's passport).
9. Parents' Original KTP and photocopy (especially for children's passports).
10. Parents' original marriage book and photocopy (especially for children's passports).

Following are the steps in making a passport: :

1. Download the “Layanan Paspor Online” application on Playstore.
2. Create an account with the email connected to your cellphone.
3. Fill in the account registration column provided with your personal data.
4. If registration is successful, select the Immigration Office where you want to apply for a passport.
5. Next, fill in the columns provided with the number of applicants and available arrival times..
6. Check the applicant's data, if it is correct, click "Save".
7. If registration is successful a Barcode will appear, please save and print the Barcode to show upon arrival.
8. Come to the Immigration Office you have chosen according to the agreed date and time, bringing all the required documents (original documents and 2 copies of each photocopy) and stationery.
9. Fill out the personal data form given by the officer.
10. Choose a passport with 48 pages.
11. Interview process, taking photos and fingerprints.
12. You will receive a “Proof of Payment Introductory” sign. You can take this proof to the post office or bank to make payment.
13. Passport can be collected 5-7 days after you make payment.

The process of adding a name is carried out at the Immigration Office (administrative section), by bringing the following documents:

1. Original Passport.
2. Original Identity Card and photocopy (photocopy enlarged to A4).
3. Original Family Card and photocopy
4. Recommendation Letter from the Ministry of Religion
5. Letter of Recommendation from Travel.

Equipment that Umrah pilgrims will receive:

1. 24 inch suitcase.
2. Sling bag.
3. Sandal Bag.
4. Prayer book
5. Koko shirt, ihram cloth and belt, batik material (only for male pilgrims).
6. Mukena and batik are outer (for female pilgrims only)
NB : more details can be seen in the Dreamtour equipment catalogue.

Discussions during Manasik :

1. Pillars, Obligations and Sunnah of Umrah.
2. How to use ihrom cloth.
3. Information related to technical travel which includes travel program plans, weather forecasts, and luggage that needs attention

This WhatsApp group will be very useful to facilitate communication and coordination between TL, Muthowif and Jamaah. In this group, the following information will be provided:

1. Tour Leader and Muthowif who will accompany you while in the Holy Land.
2. Meeting Point (both time, place and dress code) on Departure Day.
3. Luggage that needs attention.
4. Travel Schedule while in the Holy Land.
5. All updated information regarding program implementation while in the Holy Land.

Several options for easy Umrah:

1. (It is highly recommended) to be accompanied by a family member of the same gender, for example: If the parents are female, they can be accompanied by a sibling/daughter. Thus, you can take the quad/double room option so that all worship activities can be carried out at the same time./li>
2. If you have different genders, it is recommended to take a double room. However, differences in the gender of companions will cause difficulties when performing worship in Medina because the doors for men and women are different.
3. (Not really recommended) Pay for a special guide while in Saudi. Because the cost of a guide is not much different from a companion from your own family.

In general, all programs will be implemented on the same schedule. However, there are several special places for those using wheelchairs, including:

1. Medina, when visiting the tomb of the Prophet (Raudhoh) there is a different queue for those using wheelchairs. For those who use wheelchairs, muthowwifah will direct companions and wheelchair users to enter the wheelchair queue.
2. In Mecca, when performing Umrah, the Tawaf place for wheelchair users is different, namely on the 2nd floor and carried out separately from the group. Likewise, Sa'i has a special lane for wheelchair users.

For pilgrims who have a history of dialysis, they can undergo dialysis while in the Holy Land, by bringing the following requirements:

1. Copy of 5 passports.
2. Copy of history during his treatment in Indonesia.
3. Cover letter from the doctor for dialysis (original and photocopy).
4. Flying permit letter for the airline.
5. All documents related to medical records.

1. Prospective pilgrims can replace them with other family members (maximum 7 days before departure). With notes:
   • Additional fees will be charged if several processes for Umrah departure have been carried out by Dream Tour.
   • The amount of additional costs will be informed by the PIC to the congregation.
   • It is recommended that family members who will replace them already have valid passports.


2. Prospective pilgrims can make a refund. With notes:
   • Congregants complete the requirements, namely documentation, medical records, and a certificate from a doctor stating that the congregation must be treated and that it is not recommended to undertake the Umrah pilgrimage (for prospective pilgrims who are sick). And a death certificate (for prospective pilgrims who died).
   • The refund process and amount will follow all provisions from the vendor relating to the Umrah pilgrimage.

Handling of deceased pilgrims in the Holy Land will be handled by the hospital, police & Muassasah. Likewise, the management of the body will also be handled by the authorities there.

The Dream Tour team will need a letter of representation from the family signed by family members in the same family as the deceased/deceased. This letter is one of the requirements so that we can make a letter at the Jeddah consulate which will be used for processing the body.

Regarding insurance, the process will be carried out by the Dream Tour Team. All pilgrims who die in the Holy Land during the Umrah pilgrimage, God willing, will receive compensation funds for the families left behind, the estimated application process to disbursement of compensation funds is approximately 1 to 2 months (depending on disbursement from the insurance company).